Common Questions

Explore our frequently asked questions for quick answers.

 

2–4 working days for Cairo & Giza; 3–5 for other governorates.

 

No, these are non-returnable for hygiene reasons.

 

Free replacement or refund is provided.

 

No, cancellation is only possible before shipping.

 

No, they are suggestions only. Final decision is yours.

Have more questions?

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